Terms of service

Terms of Service

Overview

This website is operated by SereneNest, based in Georgia, USA. Throughout the site, the terms “we”, “us” and “our” refer to SereneNest. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including our Refund Policy, Shipping Policy and Privacy Policy. If you do not agree to these Terms, please do not use this website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Payment information is encrypted and processed securely through our checkout.

3. Accuracy of information

We make every effort to display product colors, images and descriptions as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate, and minor variations in color, size and packaging may occur.

4. Prices and availability

Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. If a product becomes unavailable after you order, we will notify you and issue a full refund for that item.

5. Orders and billing

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors, or orders that show signs of fraud. If we cancel an order after you have been charged, we will refund the full amount to your original payment method.

6. Product use

Our beauty, wellness and fitness products are intended for general personal use and are not intended to diagnose, treat, cure or prevent any disease. Please read all product instructions before use, patch-test skincare items, and consult a healthcare professional if you are pregnant, nursing, have a medical condition or are unsure whether a product is right for you.

7. Third-party links

Some content may include links to third-party websites. We are not responsible for the content or practices of those sites.

8. Reviews and submissions

If you send us reviews, ideas, suggestions or other materials, you agree that we may use them without restriction or compensation. You agree that your submissions will not violate any rights of any third party or contain unlawful or abusive material.

9. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited uses

You may not use the site to violate any law, infringe intellectual property rights, harass others, submit false information, upload malicious code or interfere with the security of the site.

11. Disclaimer of warranties; limitation of liability

Except as expressly stated in our Refund Policy, products are provided “as is” and “as available”. To the fullest extent permitted by law, SereneNest shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or any product. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless SereneNest from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Governing law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-law principles.

14. Changes to these Terms

We may update these Terms at any time by posting changes on this page. Your continued use of the site after changes are posted means you accept those changes.

15. Contact

Questions about these Terms can be sent to kyngis1@gmail.com.